Flex Therapist CEUs

Communicating with Geriatric Patients

1. Effective practitioner-patient communication benefits include ALL except:

A. Expression of greater satisfaction B. Patients more likely to adhere to treatment C. More likelihood of malpractice suits being brought on

2. Stereotypes about aging and old age can lead patients and health professionals alike to dismiss or minimize problems as an inevitable part of aging.

A. True B. False

3. Effective communication with older patient populations involve:

A. Letting older patients know that you welcome their questions and participation. B. Encouraging older adults to voice their concerns C. Being alert to barriers to communication about symptoms, such as fears about loss of independence or costs of diagnostic tests. D. Expecting those in the baby boom generation to be more active participants in their health care. E. All of the above

4. What are things that can be done to manage the difficulties caused by visual deficits:

A. Make sure that handwritten instructions are clear B. Use ornate & decorative fonts C. Make sure there is adequate lighting, including sufficient light on your face D. all of the above E. a and c

5. All of the following are ways to better establish report & understand the patient EXCEPT:

A. Begin the interview with a few friendly questions not directly related to health B. Always address the patient by their first name C. Don't rush, and try not to interrupt; speak slowly and give older patients a few extra minutes to talk about their concerns D. Use active listening skills E. Avoid jargon, use common language, and ask if clarification is needed, such as writing something down.

6. Which of the following is not an efficient strategy to obtain the medical history:

A. Try to have the patient tell his or her story multiple times B. If feasible, try to gather preliminary data before the session C. Sit and face the patient at eye level D. Make greater use of yes-or-no questions or simple choice questions if the patient has trouble with open-ended questions

7. Knowing an older patient's usual level of function and any recent significant changes to that are fundamental to:

A. Providing appropriate health care B. Influencing suitable treatment regimens C. None of the above D. a and b

8. All of the following are benefits of a regular exercise program for the elderly EXCEPT?

A. Decreased risk of cardiovascular disease B. Decreased chances for a stroke C. Reducing risk of hypertension D. Reducing risk of brain cancer E. Helping with reducing osteoporosis

9. There are several ways to encourage older patients to exercise. Which does not belong on this list:

A. Help patients set realistic goals B. Inform them that exercising will allow them to eat more junk food C. Refer patients to community resources such as Mall Walking groups D. Let them know that regular exercise is essential for healthy aging

10. Which of the following statements is false regarding exercise in the older population?

A. Moderate exercise was effective at reducing stress and sleep problems in older women caring for a family member with dementia. B. Older people who exercise moderately are able to fall asleep quickly, sleep for longer periods, and get better quality of sleep. C. Researchers found that exercise, which can improve balance, reduced falls among older people by 33 percent. D. All of the above are true statements

11. Topics to approach concerns regarding the use of drugs and alcohol include:

A. Alcohol and other drugs can increase the side effects of medication B. Some medical conditions can become more complicated as a result of alcohol and other drug use C. Alcohol and other drugs can reduce the medicine's effectiveness D. All of the above

12. Approximately 80 percent of older adults have at least one chronic disease, and of those, 50 percent have at least two chronic conditions.

A. True B. False

13. Tools to assist patients with chronic conditions include all of the following, EXCEPT:

A. Encourage the patient and caregivers to take a passive role in managing a chronic problem B. Educate the patient on their medical condition and how to manage it C. Provide a clear explanation of the diagnoses D. Develop and communicate treatment plans with the patient's input and consent

14. Communications experts suggest that you start by saying "I'm sorry..." when delivering bad news to a patient.

A. True B. False

15. Understanding how different cultures view health care helps you to tailor questions and treatment plans to the patient's needs.

A. True B. False

16. Which of the following are reasons to use a professional interpreter rather than a family member:

A. A professional interpreter increases revenue B. Family members may be unable to interpret medical terminology C. A family member may find it difficult to relay bad news D. b and c

17. When does a family caregiver have legal authority to make care decisions:

A. When the patient orally states the caregiver has authority B. If the family caregiver is present, they automatically have legal authority C. If the family caregiver has been named the health care agent or proxy D. None of the above

18. Which of the following are effective tools for communicating with a confused patient:

A. If the patient hears you, but does not understand you, rephrase your statement B. Use simple, direct wording. Present one question, instruction or statement at a time C. Speak distinctly and at a natural rate of speed. Resist the temptation to speak loudly D. All of the above


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